Exhibit B:  Topic Descriptions

General Sessions:

Methods and Techniques of a Successful Telephone Interview

Roy A. Mura, Esq., Mura & Storm, PLLC

Conducting a successful telephone interview of an insured, claimant or witness is both an art and science.  Attendees will learn the I-C-E method of conducting effective telephone interviews –– Introduction, Content and Ending –– as well as reviewing good claims practices for what should be done both before and after the interview, especially in the context of a suspected fraudulent loss or claim investigation.  We will compare and contrast the similarities and differences between recorded interviews and written statements, discussing the evidentiary foundation needed for in-court admission of recorded interviews and the general discover ability of both the tapes and transcripts of such interviews.  The session will include a cross-jurisdictional review of permissible one-party consent telephone recordings. We will also review and discuss ways of obtaining recorded interviews from reticent or even recalcitrant parties.

The Hot Seat:  Mock Witness Stand

Tony Reiner, Bullivant Houser Bailey, PC

Avoid the common pitfalls of testifying at trial and learn to become a more effective witness.  Join our experienced team of insurance fraud attorneys for an interactive presentation and perhaps, your own time in The Hot Seat.  Selected participants will have an opportunity to sit as a juror or a witness, and witnesses will be cross-examined, videotaped, and critiqued in a mock courtroom setting complete with judge and jury. Whether you are an experienced witness or have never testified before, this presentation will provide a unique opportunity to develop your courtroom skills with the aid and instruction of a team of experienced trial attorneys.  Be prepared!

Breakout Sessions:

Afternoon Sessions 1 – 1:30 to 2:30

1A  Arson Investigations Part 1

Ryan Fields, Orca Fire Investigations

Myron Sanders, Expert Investigations

Dan Thenell, Smith Freed & Eberhard

Ryan, Myron and Dan will present a top to bottom presentation on the investigation and litigation of arson fraud cases:  Specifics will include documentation of evidence, witness interviews and prosecution of claim in either civil or criminal court.  The motto for this presentation is build a prosecutable case.

1B  Evidence:  Don’t Spoil It!

Shawn Ray, Case Forensics

I.      Introduction: Discussion of evidence:  how can it help or hurt your case

II.     What should you never, ever do with regard to evidence?

III.    Now the details!

a.      What does a typical scene look like?

b.      How do you properly collect evidence? 

                             i.     When is it okay to collect the evidence?

                             ii.    Is there such a thing as too “much” evidence?

                             iii.   What should be done before evidence is removed?

                             iv.   What is the proper way to preserve evidence?

                             v.    Tools that you may need.

c.       Documentation: If not properly documented can it be thrown out?

                             i.     What documentation?

d.     Storage of evidence: does it really matter how it is stored?

e.      What is spoliation and how to avoid a claim of spoliation?

IV.    CASE case studies with actual evidence/exemplars

1C  Recognizing Meth & Other Illicit Drug Exposures

Portland Police Bureau’s Drug & Vice Division

Pseudoephedrine controls have helped to drastically curb the existence of Methamphetamine labs in Oregon and elsewhere in the U.S. and Mexico.   As a result of new controls, the cost of meth has skyrocketed.  Most property and identity theft crimes in Oregon are tied to meth and other illicit drug use.  Attendees will learn to recognize the signs of meth use and manufacture as well as the drug related crime patterns occurring in Oregon.

Afternoon Sessions 2 – 3:00 to 4:00

2A  Arson Investigations Part 2

Ryan Fields, Orca Fire Investigations

Myron Sanders, Expert Investigations

Dan Thenell, Smith Freed & Eberhard

Continuation of Ryan, Myron and Dan’s presentation on the investigation and litigation of arson fraud cases.  See above under session 1A for topic description.

2B  Cell Phone Forensics

            Christopher Kitto & Andy Schroeder, Data Retrieval & Analysis

Cell phones are repositories of information that can be critical to an insurance fraud investigation.  Today’s mobile phones contain images, videos, text or SMS messages, call times and contact numbers.  Join two forensic experts for an overview of the general concepts surrounding cell phone and computer forensics as it relates to insurance fraud investigations.  Learn best practices related to fraud investigations involving the seizure of cell and PDA phones.  Discover what key pieces of information can be obtained through the examination of cell/PDA phones and electronic media.

2C  Surfing for Evidence:  Social Networking Websites, Online Auctions & Classifieds

            Det. Micah Smith, Linn Co. Sheriff’s Office

Sharpen your online investigative skills.  Learn to track stolen property, uncover social networks and information about an individual’s activities.  All valuable skills for the fraud investigator tracking property claims or the activities of a potential malingerer.   Online social networking has changed the way we communicate and share information in today’s society.  Online auctions and classifieds are a huge source of victims for scammers and serve as an Internet storefront for selling stolen property.  Discover how these online services are increasingly being used in legal and criminal investigations.  This session will also include a discussion of the privacy and access issues for non-law enforcement investigators.

Exhibit C:  Speakers

Roy A. Mura, Esq.

MURA & STORM, PLLC

930 Rand Building

14 Lafayette Square

Buffalo, New York 14203

roy.mura@muralaw.com

Roy Mura is the founder and managing partner of Mura & Storm, PLLC, with offices currently in Buffalo and soon in Long Island, New York.  He is a 1986 law graduate of University of Buffalo School of Law and a 1986 linguistics degree graduate of SUNY at Binghamton.  Mr. Mura’s practice includes first-party property, fraud and arson defense work for numerous property insurers on a state-wide and regional basis.  He has successfully litigated and tried numerous insurance fraud and coverage cases for insurers through trial and appeal in New York and writes and speaks regularly for insurers and adjusters on various issues relating to insurance coverage, fraud, “bad faith” and the defense of first- and third-party claims.  He is a member of and proudly serves as General Counsel to the New York State Chapter of the International Association of Special Investigation Units.  He is also a member of the International Association of Arson Investigators, New York State Fire Investigators State Chapter No. 23, Defense Research Institute and the New York State and Erie County bar associations.  He is married, has three children, and all but gave up golf a few years ago to pursue his avocation for all-season fresh water fishing.

Anthony L. Reiner

Bullivant Houser Bailey PC

888 S.W. Fifth Avenue, Suite 300
Portland, OR 97204-2089

tony.reiner@bullivant.com

Tony Reiner, a former prosecutor, has extensive trial experience. He practices in the Special Investigations and Coverage Unit, a specialized branch of Bullivant's Insurance Practice Group. This unit defends and protects insurance companies by providing complex property insurance coverage analysis and by identifying, investigating and litigating residential and commercial insurance fraud.

Ryan Fields

ORCA Fire Investigation

ORCA Fire Investigation
P.O. Box 494
Medford, OR 97501

rfields@orcafire.com

Ryan Fields is a recognized expert in the field of fire investigation.   Ryan began his fire investigation career in 1986.  As an Oregon State Police detective, he received a promotion and was transferred to the Arson and Explosives Section.  That assignment became his career and he has personally investigated more than 600 fires.  Ryan tested and obtained his IAAI-CFI® designation in 1995 and was recertified in 2000 & 2005.   He has been an instructor on a wide range of fire investigation topics during local, regional and state-level seminars.   He is also active in the presentation of the IAAI Expert Witness Courtroom Testimony Course offered in Oregon, Washington and California.

Myron Sanders

Expert Investigations

16055 SW Walker RD, #148

Beaverton, Oregon 97006-4942

msanders@expertinv.com

Myron B. Sanders is President of Expert Investigations, Incorporated.  Prior to opening his business he managed the Special Investigation Unit at CGU/North Pacific Insurance Company in Portland, Oregon.   He was responsible for the education and training of the underwriters, agents, and claims personnel on insurance fraud. He also investigated suspicious or questionable claims for CGU/North Pacific.  Sanders is an instructor at the National Insurance Crime Bureau’s Basic and Advanced Special Investigations Academy. Before joining CGU/North Pacific in 1996, Sanders was a Senior Special Agent, and National Training Manager with the NICB, assisting law enforcement agencies, insurance fraud investigators, and prosecutors throughout the state with the detection, investigation, arrest and prosecution of insurance fraud artists.   Sanders has ten years of law enforcement experience.   In North Dakota, he worked his way up to the rank of Sergeant for the Stark County Sheriff’s Department and Lieutenant of Detectives for Williams County Sheriff’s Department.  Sanders speaks at insurance industry anti-fraud seminars where he shares his expertise on insurance fraud matters.   Sanders has received the Certified Insurance Fraud Investigator designation and is a graduate of the National FBI Academy in Quantico, Virginia.

Daniel E. Thenell

Smith Freed & Eberhard PC

111 SW 5^th Avenue, Suite 4300

Portland, Oregon  97204

dthenell@smithfreed.com

After law school, Dan was a judicial clerk for United States Magistrate Judge Dennis J. Hubel for three years. Dan was then a Washington County Deputy District Attorney for six years where he prosecuted more than 60 jury trials and numerous court trials. Dan specialized in the prosecution of large-scale Identity Theft and fraud crimes. He also trained law enforcement officers in report writing, search and seizure and domestic violence. Dan was cross-designated as a Special Assistant United States Attorney under Project Safe-Neighborhoods, a program designed to combat gun crimes. After six years as a Deputy DA, Dan entered private practice to represent cities and counties in civil rights and employment cases, and to defend personal injury actions. Currently, Dan handles first and third party claims in Oregon and Washington. A majority of his practice is devoted to SIU and coverage investigation for Oregon and Washington Insurers. Recently, Dan has conducted training on bad faith litigation in Washington in light of the Insurance Fair Conduct Act.

Shawn Ray

Case Forensics

4636 North Williams Avenue
Portland ,  OR 97217

sray@caseforensicscorp.com

Shawn Ray is often referred to in our company as the accident reconstructionist extraordinaire, and taking even a brief look at his background will illustrate why. Shawn is also the penultimate “Car Guy”; he has been intimately involved in auto racing which is a test bed for new technology, vehicle development, and training for the understanding of vehicle handling and control. In addition to be a registered Professional Engineer he has an ASE Master Automobile Technician certification, ACTAR Reconstructionist accreditation, as well as, being a certified Fire and Explosion Investigator and Vehicle Fire Investigator. Shawn is the Chief Mechanical Engineer at CASE Forensics.  Shawn and his wife Jacira live in the West Hills overlooking beautiful Portland, Oregon.

Christopher Kitto

Data Retrieval & Analysis

18244 SW McConnell Ct.

Sherwood, OR  97140

 chris@dranalysis.com

BS Southern Oregon University.  LEO since 1995, 7 years investigative.  Certified cell phone and computer forensic examiner. Currently assigned to the North West Regional Computer Forensic Laboratory (NWRCFL) as a computer forensic examiner.

Andy Schroeder

Data Retrieval & Analysis